The CIO Summit - Conference Program

The CIO Summit Video
Do you live, eat and
breathe technology?
They do. Or do they?

Conference Program

SCHEDULE AT A GLANCE
Please note the schedule below is tentative and subject to change.

Tuesday, September 6, 2011
7:00 p.m.	Pre-Conference Dinner in Little Havana (transportation will be ongoing) Main Lobby Entrance

Wednesday, September 7, 2011

10:00 a.m.-7:00 p.m.	Registration Open - Alcove 5
12:30 p.m.	Transportation to Marina for Fishing Charter - Main Lobby Entrance
1:00 - 5:00 p.m.	Pre-Conference Fishing Charter (pre-registration required)
5:15 p.m. 7:00-8:00 p.m.	Complimentary Shuttle from Marina to Mandarin Oriental Welcome Cocktail Reception / Icebreaker - Beach (Weather Backup: Salon 2)
8:00 p.m.	Bayside Barbecue Dinner - Beach (Weather Backup: Salon 2)

Thursday, September 8, 2011

7:00-8:30 a.m.	Registration Open - Salon 3 Foyer
7:30-8:15 a.m.	Breakfast - Ballroom Foyer
8:15-8:30 a.m.	Conference Welcome - Salon 3
8:30-8:45 a.m.	The 411 with Frank - Salon 3
8:45.-9:15 a.m.	Need to Know - Salon 3
9:15-10:15 a.m.	Cloud Illusions - Salon 3
10:15 -10:30 a.m.	Break - Ballroom Foyer
10:30 - 11:30 p.m.	Cloud Illusions (continued) - Salon 3
11:30 a.m. -12:00 p.m.	Blast from the Past 1: Tom O'Toole, Chief Operating Officer, Mileage Plus Holdings, United Airlines - Salon 3
12:00-12:30 p.m.	Pop-Up Session 1 - Salon 3
12:30-1:30 p.m.	Lunch - Hong Kung
1:30-1:50 p.m.	TechShare Update - Salon 3
1:50- 3:00 p.m.	Massive Data Migraines (MDM) - Salon 3
3:00 - 3:20 p.m.	Group Photo - Location TBD
3:20 - 3:30 p.m.	Break - Ballroom Foyer
3:30 - 4:00 p.m.	Welcome to My World - Salon 3
4:00 - 4:30 p.m.	Surprise - Salon 3
4:30 - 5:15 p.m.	Pop-Up Session 2 - Salon 3
5:15 p.m.	Adjourn - Salon 3
6:15 p.m.	Board Transportation to Marina - Main Lobby Entrance
6:45 - 10:45 p.m. 10:45 p.m.	Cocktail Reception and Gala Dinner Cruise along Biscayne Bay Transportation from Marina to Mandarin Oriental, Miami

Friday, September 9, 2011

7:30-8:30 a.m.	Breakfast - Ballroom Foyer
8:30-9:15 a.m.	New Kid on the Block - Salon 3
9:15-9:45 a.m.	Blast from the Past 2: Who can change a cabinet with out a squeak? - Salon 3
9:45-10:15 a.m.	Pop-Up Session 3 - Salon 3
10:15 - 11:00 a.m.	Fun with Jack - Salon 3
11:00 a.m.	Final Adjournment - Salon 3
11:15 a.m.	Complimentary Airport Shuttle to Miami International Airport (MIA) - Main Lobby Entrance

2011 PROGRAM HIGHLIGHTS: Turning the Corner

CLOUD ILLUSIONS
In the late 1960s, Joni Mitchell sang of the illusion and reality of clouds and how after examining them, she really did not know clouds at all. Fast forward 40 years and members of the IT community are struggling with the same issue: Cloud Illusions. While cloud had been a ubiquitous part of event agendas for the past several years, we are going to address cloud, but in our own unique way. This session will examine:
1) The Myth and Reality of Cloud: What Cloud Is/Isn’t
2) Formulating Successful Cloud Strategies (e.g. Public/Private/Hybrid)
3) Cloud Security Considerations

NEW KID ON THE BLOCK
How cool would it be if you could type "flights to somewhere sunny for under $500 in May" into Google and get not just a set of links but also flight times, fares and a link to sites where you can actually buy tickets quickly and easily? Google aims to do just that through its new travel services offering which proposes to be able to suggest “everything” to the traveler. Jay Akkad, Google Travel, will discuss Google’s next generation travel product.

NEED TO KNOW
Worldwide, the hotel industry is on the move displaying increasing momentum moving into new countries and territories as it looks for fresh markets to conquer. The decision concerning which markets to enter is a complex one requiring a great deal of data, including data detailing past and present market performance. Jan Freitag of STR will share hotel performance data from around the world and the trends that are shaping hotel performance.

POP-UP SESSIONS
Every year as we assemble the agenda for the summit, there are topics that are left on the cutting room floor. This year we are giving these topics another chance by creating pop-up sessions. The recipe for these sessions? Three great topics that did not make the agenda, the audience response system and three CIOs chosen at random to discuss the topics.

BLASTS FROM THE PAST
The CIO Summit is celebrating its 10th birthday this year! As part of the birthday celebration, past industry CIOs will make cameo appearances throughout the event, sharing their viewpoints and experiences of what life is like beyond hospitality.

MASSIVE DATA MIGRAINES (MDM)
Master Data Management (MDM) integrates information from existing data sources, consolidating them into a master reference file, which then feeds information back to the sources, creating accurate and consistent data across the enterprise. Sounds simple, right? Anyone who has tackled this issue knows the processes and tools necessary to get MDM right are anything but simple. This session will explore leading practices and offer case study insights into which companies got it right, their strategies and how unstructured social media data can be incorporated.

FUN WITH JACK
As a long-time denizen of the casino industry, this former CIO has not lost his taste for games of chance. We will be playing cards with Jack but playing with cards of a different sort than those typically used for poker or bridge.